The Scratch Was Already There: How a Phone Video Beat a $1,100 Rental Damage Claim
Eleven days after I returned a midsize SUV in Albuquerque, an envelope showed up with photographs of a rear bumper, a magnified scratch, and an invoice for $1,124.50. The scratch was real. It just wasn’t mine. I had watched that same bumper for ten minutes in the rental lot, camera rolling, before I drove a … Read more